I do not understand how W.E. could have released the Gen3 with such a glaring problem. All they had to do was try there own prototype once or twice to see it was a design that was not ready for release. Considering the apparent quality of the rest of the product, releasing a knife sharpener that relies on exact angles but which cannot maintain those angles due to the micro-adjusters constantly loosening is baffling to me. And now after spending $900 on the Gen3 I have to order aftermarket parts made in someone’s garage to get my Gen3 to be able to work properly. Ridiculous!