Stephen Gardner

[Stephen Gardner]

I previously submitted a post stating my order numbers and the fact I have not received any ceramic paddles at that time. It’s been over 3 weeks of more frustrating waiting and I have yet to receive any of the paddles I ordered. I’m close to being done with WE…

[Stephen Gardner]

Clay,

I have three separate orders for 1200/1600 ceramic stones (order #s 861642, 883557, and 926509). Respectivley, the orders were placed on December 31, 2011, January 25, 2012, and March 15, 2012. I have not received any ceramic stones at this time and, quite honestly, feel that it speaks poorly that WE would fulfill orders placed as recently as April 28, 2012 prior to fulfilling those of the long-time frustated parties here.

Stephen

[Stephen Gardner]

Thanks Clay. That’s exactly the type of intel I was looking for. Knowing that, I’m now more understanding. Communication is key.

[Stephen Gardner]

Clay,

Thank you for your understanding and your willingness to communicate better. The majority of the outbursts here could likely have been avoided by better communication. In an effort to avoid further outbursts and dissastisfied customers, can you please state the current status of the situation here, along with youir anticipated resolution?

Stephen

[Stephen Gardner]

What’s the latest?

SG

[Stephen Gardner]

Roger that. Very good.

[Stephen Gardner]

OK; however, a little communication goes a long way… 2 weeks with no update is borderline unacceptable in any camp.

[Stephen Gardner]

Another bump. WTF?

[Stephen Gardner]

[Stephen Gardner]

[Stephen Gardner]

[Stephen Gardner]

[Stephen Gardner]

Roger that. Can you please send me a link to the case you’re referencing? I can’t find that XPG case on Cabela’s site…

Thank you, Sir!

[Author]

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