Crash

Graphite – sorry about that, I found that your original post was wrongly moved into spam by our akismet anti-spam filter, which I have now fired with no severance payment.

I’ve disabled akismet, and I want to see if that removes some of the issues we’ve noticed.

I checked the spam folder this morning and there was a legitimate reply from last night that had been flagged as spam. We just can’t continue to have that happen. And, I think our other anti-spam measures are proving (mostly) effective.

Akismet is basically a big dictionary of words and phrases that have been reported as spam. For each new topic and reply, the text is actually routed through Akismet, where it’s checked for indications of spam. If it’s flagged as spam, Akismet automatically moves it into the spam folder in wordpress.

As for our forum, Akismet has been a…[Read more]

I have one quick answer, at least, to the issue with tcmeyer’s disappearing post. That one got snagged by aksimet’s spam filtering, which like many helpful anti-spam features is causing more headaches than it solves. So, I’m going to remove that one from the spam folder, and it will show up.

I’m still looking into other issues, as well.

I’m looking into this, sorry for the frustrations.

While I’m on the topic of forum improvements, it’s driving me crazy how the Reply button slides over to the left after you click Thanks (it changes to ‘Remove Thanks’ and so I’ve accidentally clicked that a couple of times).

Private Messages (PMs) should be working now, apologies for the problems there. Somehow the URL for PMs wasn’t being redirected to https properly, but now it is.

Thanks for the heads up on Private Message problems! One aspect of it should be a quick fix – making sure it’s always on https. You’ll notice now that if you manually change the URL to https (from http) it works, and all the PMs are there. But it should happen automatically.

Same here! My daughters have wised-up to my trick, but I would ask them if they would like a slice of chicken fresh off the grill, and they would say yes of course. Then with my super sharp knife I would cut them a paper-thin translucent slice and tell them to enjoy.

My first guess is that this is a consequence of an anti-spam setting we use. It prevents spammers from rapid-fire pasting the same comment in multiple topics or replies. So, I think there’s a “cooling off” period that requires a couple minute wait (I’ll look it up, for the exact time) before you’re allowed to post the same reply, even if it’s a…[Read more]

Thanks Mark, we’re looking into that issue, and I replied by email. I’ll probably create a new thread to provide an update, once we have it ready.

OK, we’re up-and-running with a secure (encrypted) forum now! So far, it seems like a non-event, which is always nice when it works out that way. Just let me know if it causes any snags for you.

Mark76 – Perfect answer, thank you!

The text box for PMs is now bigger, both on the ‘inbox’ layout, and on the notification popup layout. Meaning, if you see a notification and click it, it opens a popup, and we’ve made that text box a bit bigger. If instead, you just navigate to your PMs, you’ll see a larger text box there also.

Please let me know if you see any odd behavior, like…[Read more]

Sorry for that issue, thanks for letting me know. I’ll see if we can increase the PM text box size. For the deal with it jumping up to the previous line, I’ll see if I can figure it out, but that one may be tough to pinpoint.

I emailed with Bill to troubleshoot; just sharing my summary note…
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I do see what you’re describing, where the .jpg version is appearing but the .png version isn’t, and I really appreciate you raising the issue. I’m not able to say exactly what’s going wrong, after looking into it.

The forum does allow .png files, and I tested…[Read more]

Sorry for the frustration! I’ll send you a PM, or feel free to post the error message you saw here, and I’ll try to track it down. PNG files should work, so I want to figure it out.

For data geeks, here’s the current chart of our server performance, including the period on Thursday afternoon when things were bad.

So far, looking good, after the changes to Private Messages.

Why was it checking PMs for users who aren’t logged in, and probably therefore have never had a PM? Who knows?!… Technology is fun but batty sometimes.