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Thanks Mark, we’re looking into that issue, and I replied by email. I’ll probably create a new thread to provide an update, once we have it ready.

OK, we’re up-and-running with a secure (encrypted) forum now! So far, it seems like a non-event, which is always nice when it works out that way. Just let me know if it causes any snags for you.

Mark76 – Perfect answer, thank you!

The text box for PMs is now bigger, both on the ‘inbox’ layout, and on the notification popup layout. Meaning, if you see a notification and click it, it opens a popup, and we’ve made that text box a bit bigger. If instead, you just navigate to your PMs, you’ll see a larger text box there also.

Please let me know if you see any odd behavior, like…[Read more]

Sorry for that issue, thanks for letting me know. I’ll see if we can increase the PM text box size. For the deal with it jumping up to the previous line, I’ll see if I can figure it out, but that one may be tough to pinpoint.

I emailed with Bill to troubleshoot; just sharing my summary note…
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I do see what you’re describing, where the .jpg version is appearing but the .png version isn’t, and I really appreciate you raising the issue. I’m not able to say exactly what’s going wrong, after looking into it.

The forum does allow .png files, and I tested…[Read more]

Sorry for the frustration! I’ll send you a PM, or feel free to post the error message you saw here, and I’ll try to track it down. PNG files should work, so I want to figure it out.

For data geeks, here’s the current chart of our server performance, including the period on Thursday afternoon when things were bad.

So far, looking good, after the changes to Private Messages.

Why was it checking PMs for users who aren’t logged in, and probably therefore have never had a PM? Who knows?!… Technology is fun but batty sometimes.

It does an immediate check when you open your session (login) and that triggers your subsequent 5-minute interval checks.

I think we’ll probably be able to make it more frequent again, as we start to see the performance load. Perhaps the bigger problem was that it was doing frequent PM checks even for anonymous visitors who weren’t logged in. So,…[Read more]

Private Messaging is now restored, and we hope our changes will prevent it from slowing down the forum page loads. Please note that one of our changes was, for user notifications, to set it to check for new PMs every 5 minutes, which is less frequent than the previous setting. This doesn’t impact how quickly you’ll receive a new PM, but means…[Read more]

Apologies, but we’ll need to temporarily disable Private Messages; it’s the culprit in our performance problems right now.