1500-2200-3000 Concerns, Info From WE…

I order only from WE directly and I can tell you from personal experience their Customer Service is simply stellar. I don’t have enough superlatives to describe it. Several months after I bought my We 130 I noticed that the diamond coating on one of my 800 grit paddles was flaking off. I posted here and asked if it was normal. Several members encouraged me to contact Customer Service. Long story short, I had a new set of stones in three day, no fuss, no muss.

I generally order my Wicked Edge products directly from W.E.  To be clear, there are several good licensed Wicked Edge Dealer websites that sell new, current version, original sealed and packaged W.E. products that are the same exact products W.E. sells and at the same prices.  Sometimes these dealers may have products in stock that W.E. may be temporarily “sold out”.  Also, some of these dealers have shipping accommodations that may save you some money.  Just be sure you know what you’re buying and from who you’re buying it from.

If you run into a problem with purchased products, it is easier if you bought it directly from W. E. with their excellent customer service.

Amazon sells for several W.E. licensed dealers, too.  You just have to look who the sellers are for the items your buying.  I happen to like buying W.E. from Amazon being a Prime member…gives expedited free shipping and they have a good, easy to deal with, return policy.

I have purchased plenty of problem free W.E. products from licensed W.E. sellers, selling through Amazon.  Also, I have purchased directly from W.E. and had problems  with products that W.E. resolved for me.  It works both ways.  Neither source is better or worse then the other.  No one is immune.  With buying from W.E. you do have someone you can speak with when making your purchases.  That in itself is a good reason to try to buy only from them.