Can’t use my new system
- This topic has 1 reply, 2 voices, and was last updated 12/12/2021 at 6:52 pm by
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BIll_NYE, it appears from your photos you have been provided the wrong vise model/version for the Pro Pack-3. This one pictured, (WE3001) is the vise model/version intended to be used with the Gen 3 Pro model sharpener. The Gen 3 Pro vise is flat on the bottom because it doesn’t inset and interlock when mounted. It just sits flat and screws down in place. Oher then the flat base the vises are identical in their internal mechanics and functionality.
The proper vise for your WE130 model included in the PP3, (the WE1301), is notched on the bottom to inset and interlock into the blue base mount of WE130 model shapener.
I’m sure if you call or contact Wicked Edge customer service and they will rectify the situation and make it right for you. I’m sorry for your disappointment and inconvenience. That sucks! It appears the W.E. company needs to exercise better quality control with their inventory, parts stocking and order picking techniques. Obviously there was a breakdown in the organization of the W.E. sharpener parts in their warehouse. It’s an unneccessary and unfortunate inconvenience for both you and W.E.
Marc
(MarcH's Rack-Its)1 user thanked author for this post.
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