I had a very good day at my local farmers market Saturday. First off I kick myself for not taking pictures of what I got for before and after pictures that I would like to add to my up and coming webpage.
I found out our farmers market will try to go until December which is nice but will be cold but a longer season for me.
Now good part. I had the owner/head chef of our local fancy restaurant find me at the farmers market on Saturday. I showed him what I can do with my crappy Thrift Store, made in China “recycled knives” and he said to stop by after the market closed. So I show up and chat him up for a min and he hands me off a shallow hotel pan full of about 20 knives.The first question I asked him was “what angle did he prefer to be put on his knives?”. His response was “I have never been asked that question ever in over 30 years of being a chef”, I explained the pros and cons of the knife angles and he settles on between 20-25 degrees. So I ask him about working in trade at restaurant, he agrees and I quote my price then he hands me a gift card.
Some of the kitchen knives were in pretty bad shape from the previous “grinder in a van guy”, pretty sad what they can do to a knife in a matter of seconds with a grinder. So I talk to the other chefs in the kitchen and they ask how I sharpen the knives, with my answer being “by hand of course” and their eyes light up. They heard I was stopping by to sharpen knives and hid all of their personal knives which were all Shuns. They started bringing them out one by one after the “by hand of course” sharpening method I mentioned. Then my eyes started lighting up from the beautiful knives and the extra revenue I was generating. So I set up out on the side porch and started to work and one by one I gathered my own crowd of chefs. They start asking to feed me and if they can bring me a beer and what would I want to drink. That really made me feel good that the chefs were secure enough to turn loose of thousands of dollars in knives and to offer me food and drink as I worked. So I finished up the lead chefs knives first and was she very happy when I repaired the broken and bent tip on one of her knives. She is a knife geek like the rest of us so I had to impress her and the owner most of all.
When I finished up I went to the kitchen and asked for a potato, and with each knife I sliced off a round and julienned the round to show how sharp the knife was and to show off my old cook knife skills. Then I washed all the knives and the cutting board and then accepted my food, drink and beer. They took real good care of me and I took good care of them and their babies. It took me about 3 hours to get set up, sharpen all the knives, demonstrate, clean up, and tear down my station.
In the end they were happy with working in trade, asking what angle they would like their knives sharpened at, that I sharpened the knives by hand, I demonstrated how sharp the end product was, and hand washed the knives to finish up with. I was also offered a job there too. I think they were happy in the end.
Any other ideas about how to schmooze and keep clients happy or provide a better service?
Thanks for listening to me ramble, but I hope this may help give some ideas or generate new ones for others.
Jed