I received my pro pack II a couple of days ago. I need Clay to address an issue I’m having. The original angle arms have set screws that are rounded on the end allowing them to set inside the pre-drilled angle indention’s. The new pro pack two set screws are flat on the ends and doesn’t allow for a proper angle adjustment. I tried using the old set screws with the new arms but they are too big. Do you offer the set screws for the new pro pack with rounded ends?
Thank you for writing. We’re hearing about this with last batch of upgraded arms we went out. Our machine shop took the liberty of switching the screws without notifying us. They should be #10-32 Stainless Steel Socked Head Cap Screws with a Knurled Head that have been lathed to a conical point. Instead they sent #8-32 screws. We’re working with them to rectify the situation ASAP. I should have more answers on how to proceed to replacing yours tomorrow.
I had the same problem with one of mine, thought it was a problem with the tap job for the angle arm unit at first till I switched screws with the side that was ok. Got a machine screw from hardware store to stabilize it. Put it on the non dimpled side . Works fine.
Have email and voice mail in to WE re what my problem turned out to be.
Machine screw works fine, just not as convenient as a thumb screw.
Were you hoping it wouldn’t be an issue Clay?
Was wondering why you never answered the guy that asked why you changed them?
Are all the “black” screws #8-32?[/quote]
I guess I missed the question before. The machine shop switched the spec without consulting me and I tried them and didn’t find an issue so we went ahead and sent them out. I’m working with them to remedy the situation now.
#8-32 is smaller!
So it seems they threaded a new, smaller hole instead of the usual #10-32 one.
Do they now simply send out “pointy” #8-32 screws or recall the “L” brackets, drill/tap and fit the original #10-32 screws?
I’m guessing new screws.
[quote quote=“Mikedoh” post=6457]I had the same problem with one of mine, thought it was a problem with the tap job for the angle arm unit at first till I switched screws with the side that was ok. Got a machine screw from hardware store to stabilize it. Put it on the non dimpled side . Works fine.
Have email and voice mail in to WE re what my problem turned out to be.
Machine screw works fine, just not as convenient as a thumb screw.[/quote]
I was curious about this post… was there a difference in the two screws that came with the kit? (not the replacement you bought).
So call me a newbie, but one set screw is obviously for clamping onto the base rod, the other does what exactly? It looks like the arm is tight in the bracket, and has a nut to tighten it to the bracket. So what is the 2nd screw for? What am I missing?
That’s awesome, I’ve only fiddled with the older arms, and polished the new waiting on my basebar.
I have to say, the older are very hard to adjust to the same angles.
Sorry about that. I updated my post. I did realize I forgot to attach the picture. You can see the black screw has a flat end and the silver screw is rounded on the end. The round end allows for the screw to set into the pre-drilled angle indention’s correctly.
Clay you most likely already know this - not just the Pro pack II’s. shipped. It is also like myself who ordered the new arm update. I wondered why the new arms did not have the nicer stainless screws and had drop the thread size, now we know. Are the black screws even stainless?
Thanks.
(I just thought it was funny though).