Ryan@WickedEdge
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Ryan@WickedEdge replied to the topic Cost in the forum Main Forum 1 month, 1 week ago
Hey Kurt,
My name’s Ryan and I’m one of the 9 team members here at Wicked Edge.
Your thoughts and opinions are ones we hear often. We know our products are expensive, especially our higher-end models. We work as hard as possible to keep our pricing as low as possible, but we refuse to give up quality, precision, or liveable wages for those who…[Read more]
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Ryan@WickedEdge started the topic NEW! Carbon – WE40 in the forum Main Forum 4 months ago
Hey Forum!
The team here at Wicked Edge has been working for close to 2 years to develop a sharpener that provides the same level of craftsmanship and precision, at a more affordable price. After tons of prototypes, revisions, testing, and lots of feedback… we landed on a solution.
We just launched the pre-order for the newest model in our…[Read more]
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Ryan@WickedEdge replied to the topic order confirmation in the forum Main Forum 8 months ago
Hey Jim!
I tried looking up your order in our system but didn’t see any orders under your name. Can you shoot us an email at support@wickededgeusa.com? We’ll need the email address you used to place the order so we can get you an update!
I appreciate your patience with this!
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Ryan@WickedEdge replied to the topic Annoying purchasing experience in the forum Welcome Mat 10 months, 3 weeks ago
Hey Jeff,
I’m so sorry about all this. This definitely isn’t the experience we want any of our customers to have. Can you send me your shipping address and full name to support@wickededgeusa.com. We’ll get you all new products shipped out under warranty.
Again, I’m really sorry about all of this. Let me know in that email if there’s anything…[Read more]
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Ryan@WickedEdge replied to the topic Lapping grit in the forum Stropping 2 years, 5 months ago
Hi Ralph,
I’m sorry you had this experience. Can you email us at support@wickededgeusa.com about your issues getting through to us via the phone? I’d like to ask a couple of questions so we can get to the bottom of this and figure out what happened.
As far as your question, you’ll want to use the 3 Micron Diamond Lapping Film between your 3000…[Read more]
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Ryan@WickedEdge changed their profile picture 2 years, 8 months ago
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Ryan@WickedEdge became a registered member 2 years, 8 months ago