I’m sorry to hear that Clay but the facts are the facts and Michael has a history of bad customer service! I have a bunch of medical problems with my family too but I can’t drop the ball at work or life gets worse. I don’t wish him any ill will and I hope his brother pulls through but I will never do business with him again and I feel it is only fair that people are aware of his business practices. My story below…
December 27th I ordered 2x Wicked Edge Lapping Film # 4 kits and each kit is supposed to come with 2 blank handles with 4 aluminum blanks (epoxied in where the stones go) and 8 strips each of 9, 5, 3,1 & .3 micron lapping film. Michael Poe sent me 4 empty handles with no aluminum blanks attached which rendered my kit useless. Jan 13th I contacted Michael Poe and he said he must have shipped them before he glued in the aluminum blanks because he was so busy with the Christmas rush. He then said he will ship the aluminum blanks, epoxy and a free full package of lapping film strips for my trouble. Ok that sound good! Feb 24th I emailed Mike because nothing had arrived but this time he was not responding to my emails. Over the next several days I easily found numerous complaints about bestsharpeningstones.com and then I came across Best Sharpening Stones Better Business Bureau report which didn’t put my mind at ease. http://www.bbb.org/new-jersey/business-reviews/internet-shopping/best-sharpening-stones-in-new-providence-nj-90032552 I sent Mike another email saying that I was going to take action if I didn’t see some from him and by the next day I had a shipping notice. Mar 8th I received the package all excited and he only sent 4 aluminum blanks instead of 8 (4 paddles = 8 aluminum blanks), no epoxy and only 12 & 9 micron lapping film instead of the 9, 5, 3,1 & .3 micron which is useless to me. At this point I’m done with this tool, as in Michael Poe not the WEPS, and will will never purchase from Best Sharpening Stones again! :angry:
