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Reply rate about order & shipping etc.

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  • #5118
    Aleksei Dyachkov
    Participant
    • Topics: 2
    • Replies: 8

    I’ve tried to contact orders@wickededgeusa.com about the purchase a week ago but have got no reply yet.

    What is usual reply rate ?

    #5120
    Wayne Beatty
    Participant
    • Topics: 6
    • Replies: 20

    I know they are hopping through hoops over there, I just call them, keeping in mind time zones, they always pick up and are prompt and plesent. This forum is a great place as well.. email is always an iffie thing in my book. to many things can go wrong.

    #5121
    Aleksei Dyachkov
    Participant
    • Topics: 2
    • Replies: 8

    Thanks, I’ll try that.

    #5123
    Jerrie Barber
    Participant
    • Topics: 3
    • Replies: 20

    Depending on what you are ordering the turn around can take a minute. Look at the list of resellers. I bout my pro pack from Fort Henery Custom Knives and got my kit quickly and Vince is a great guy to work with. I ordered 4 sets of accessory stones/strops and it took a little over a week direct from WEP. As already mentioned every time I call WEP I was answered and was treated ver good.

    #5124
    wickededge
    Keymaster
    • Topics: 123
    • Replies: 2940

    Yes, please give us a call today.

    Thanks, I’ll try that.

    -Clay

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