Just to follow up on the issue – our original design did not include the SS insert. The galling from the screw was bothering some people though it doesn’t really impact functionality, just the aesthetics, so we finally decided to include the insert, just to eliminate any worries about it and to give the machine a better overall fit and finish. When we receive the jaws from the plant, they’re already paired together and we haven’t been in the habit of opening them up before shipping since there hadn’t previously been any issues with the insert not being present. Now we know to look. Hopefully it isn’t a large scale issue though it may be. Only an inspection of a big sample of our latest batch will tell. If it is widespread, that will be a major bummer because the turnaround for the parts isn’t quick… It may be that we can find a way to add the insert without having to strip and re-anodize the jaws. We’ll see.
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