Interestingly I have just recently had a similar experience with them I bought a bunch of stuff including the WE asic package, the quartz base, the fine and ceramic stones and a strop pack.
I got everything but the fine diamond and ceramic hones. I have been trying to contact them for well over a week via email and calling the toll free number to find out when the backorder would be filled on the hones. I have got nothing back to the multiple emails to several published and one unpublished (provided by the answering service) email adresses.
The number you call is an answering service for order taking only. They have posted two requests to have me contacted. I have got Nothing back from them. I hope that I have not thrown my money away.
Yes, his web site still lists the items as being in stock. I have also seen E Bay listings for the items saying that they were in stock from the same company. Curious… I haven’t got the ones that I have paid for.
Phil