Hi Kevin
My opinions again!
The ‘bent vise situation’ as you call it, out of the many hundreds of units sold, consists of less than a dozen units delivered so far and Clay is doing everything he can to ameliorate the situation for these few people affected. We have not heard from the hundreds of happy customers who have flocked to this sharpener and that is the way it usually is especially on forums like this. Those hundreds have units that deliver what is advertised and do it in spades. They are happy and content with the WEPS. I am one of those happy customers and my unit continues to deliver knife after knife with edges I could never produce before. I suspect there are others by the score who feel the same way.
Clay will respond when the extent of the faulty units has been discovered. If it is a wide spread problem then I am sure there will be a recall and rest assured the company responsible will deal with it at their cost.But that seems not to be the case!
Meanwhile we are asking for your kind patience. If that is not possible for you or others then I guess you will have to decide what to do. But to speculate that Clay is not dealing with the issue with grave concern, means you don’t know the man. He has kindly put up this Forum at his cost for the use of all of us interested in the WEPS and his customers. I believe it behooves us all to trust that he is doing all he can and more. It is easy to criticize, more difficult to wait patiently.
Once again my own two cents worth.
Regards
Leo
